CUSTOMER SUPPORT IN THE WORLD OF IT, ARE YOU IN?

• Professional representation of the company
• Customer support for received issues
• Resolution of inquiries as 1st line support contact
• Work in internal ticketing systems
• Feedback providing
• Colleagues support and implementation of new services
• Shiftwork

Požiadavky

• Knowledge of English and German languages – English (B2) and German (B1)
• Important is to have previous customer service experience
• IT environment experience is a huge plus
• Open-minded, flexible and team oriented personality
• Ability to negotiate conflicts with customers
• Not fit for this position? Refer us a friend we successfully place and receive 100 EUR voucher! For more information please contact me: lukas.takac@grafton.sk

Benefity

• Flexible working time
• Sick days
• Public transport benefit
• Regular team events
• Yearly bonus
• Environmental program

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