Servisný inžinier/Field Service Engineer (Slovak/English+Hungarian)

Pracovná ponuka už nie je aktívna

Lokalita : Nitra
Plat : Dohodou
Termín nástupu : Neurčený
Pracovná doba :

Informácie o ponuke:

The Field Support Engineer supports the Customer, Field Sales Force, Industry Sales Force and other CSM staff by interpreting complex technical information providing systems programming assistance, informal product/system training, preparing accurate definition and specifications for integrated component systems quotations, troubleshooting, faultfinding and co-ordinates hardware, software system projects and attends to emergency callout situations.

Provide technical assistance for customer and 3rd party equipment
Provide skills to meet individual customer needs
Actively Participate in the enrolment of the 24h service contracts
Be prepared to assist offices in other countries (short term assistance)
Maintain good relationship with the customer during and after completion of the services
Pre sales system consultancy and conceptual design of solutions
Assisting in preparing technical proposals
Assisting in preparation and/or presentation of technical solutions to customers
Provide timely feedback on status to supervisor
Strive for continuous improvement in the Customer Service quality system
Be responsible and accountable for assigned tasks.
Be responsible to maintain and improve documentation and implementation of the Quality System as indicated in the Quality Manual.